F.A.Q.
I know! There are a lot of questions about camera triggers. We’re here to help. If you can’t find the answer below, just send us and email at Jane@StrikeFinder.photo.
Happy storm chasing!
Here are some common questions about Strike Finder.
Getting
Started
What camera settings should I use?
To capture lightning photos, the following settings are recommended:
- Night use: 1/8″ or longer, f/8, ISO 100 – adjust as needed
- Day use: 1/40″ – 1/4″, f/11, ISO 100 – adjust as needed
- Click here for more details.
Don’t forget to take the foreground into consideration.
How long will the battery last?
The 9 volt batteries will last over 24 hours. However, if you experience any issues a low battery could be the culprit.
The Strike Finder Touch uses 4 AAA batteries and will perform approximately 3 hours with the screen on and 5 hours with the screen in power saver mode. To turn on the Power Saver feature, simply tap the Power Save button. To turn the screen back on, tap the screen in the same location as the Power Save button.
You can also purchase a wall adapter, If your shoot will allow you to use wall power.
Help! My Strike Finder is not working.
What's in the Box?
Strike Finder 2:
- One awesome Strike Finder 2, ready to capture lightning photos for you!
- Cable to connect to your camera.
- 9volt battery
Strike Finder Touch include:
- Motion Sensor (small black box with the globe). Connect the motion sensor to the Touch or Elite with the labeled input port on the left side of the unit.
- Sound Sensor (small black box with the hole). Connect the motion sensor to the Touch or Elite with the labeled input port on the left side of the unit.
- Cable to connect to your camera.
Where can I get a replacement manual?
Which cable do I need?
Strike Finder products work with most cameras that have an external shutter release port. Cables are based on camera model. Simply visit our store and select your camera make and model.
Shipping
How will my Strike Finder® ship?
We ship same day or next using USPS first class mail. We know you want to capture the lightning heading your way! You’ll receive your Strike Finder within 5 business days, in most cases.
Do you ship internationally?
You bet! We ship overseas for a flat shipping rate of $25 for Strike Finders and $11 if you just order a replacement cable. We also have several international distributors. Shipping usually takes 10 days to reach Europe or Australia.
Returns and
Warranty
What's the return policy?
90-day, Iron-Clad, 100% Money Back, Guarantee
That’s right. We stand behind all our products, and are not afraid to prove it. You’re going to love your Strike Finder™, we GUARANTEE it. And If for any reason — within 90 days of your purchasing your Strike Finder™ — you are NOT 100% satisfied with your purchase, we will make it right, or we will refund your money. Guaranteed.
I dropped my Strike Finder, can you fix it?
Strike Finders are covered under a ONE YEAR warranty. Give us a call and we’ll get you up and shooting again ASAP!
Upgrade
Where are Strike Finders made?
It’s a great honor for us to be able to proudly declare that all Strike Finder™ products are “Made In America,” at our facility in San Antonio, Texas. It’s true. Every bit of it is done here — from designing the next product to screwing the components together. Paying bills, licking stamps, fulfilling orders, customer care and tech support. We dream here, we get inspired here, we create and we make here.
Still need help? Send us a note!
For any other questions, please write us at Jane@StrikeFinder.photo or call us 210-571-1022.
210-571-1022